CASE STUDY- Duaba

Introduction

There is a need to send a package throughout the city, but the delivery options are slow, unreliable, and stressful. This is the exact problem that “Duaba” wanted to solve in the UK. Their vision was simple: to ship locally faster, smarter, and more reliably. To bring this idea to life, Duaba hired Apptechies for web and mobile app development. We helped them convert their concept into a user-friendly and high-performing digital platform.

What is Duaba?

Duaba is a local delivery app designed to make it easier for people and companies to deliver products within the city. From real-time tracking and dedicated support, the platform guarantees reliability at every stage.

About Project

The objective was clear: Make a cutting-edge logistics app and a website that simplifies booking and tracking of deliveries. Whether it is a bakery that sends fresh cake or a law firm that wants to send immediate documents, Duaba is here at your service.

Project Idea

The idea was to combine personalization with speed. Duaba guaranteed same-day delivery in a matter of hours with real-time visibility and customer support in comparison to traditional courier services that take several days.

Project Challenges

Duaba’s delivery web and app development was not without challenges. Apptechies faced many major challenges:

• Urban logistics complexity: Streamlining delivery routes in crowded cities in the UK.
• Live tracking accuracy: Ensuring reliable and up-to-date GPS data.
• Scalability: Creating a system that can manage a growing number of users and shipments.
• User experience: Ensuring that both individuals and small businesses can use the website and app easily.

Solution

To resolve these challenges, Apptechies:

• Created a scalable backend to manage heavy traffic and future expansion.
• Real-time GPS tracking was integrated for precise product delivery updates.
• Created a user-friendly UI/UX to make the app and site easier to navigate.
• Logistics algorithms that are optimized for quick and successful delivery.
• Safe Payment Gateway was implemented to safeguard transactions.

This approach made Duaba technically stronger and user-friendly, and ensured a smooth experience for customers.

How Does Duaba Work?

• Users sign up via the app or site.
• Choose the service and enter the delivery information.
• The closest delivery partner is assigned by the system.
• Users can track the package live with real-time notifications.
• If you have any queries, customer support is available in the app and on the site.

Main Features

• Fast local delivery booking
• Real-time GPS tracking
• Instant push notification
• In-app customer support
• Secure online payment
• Delivery history & receipt

Services We Offered

• Custom Mobile app development (iOS & Android)
• Web development
• UI/UX design
• Backend development integration
• Payment gateway integration
• Security and privacy setup
• Testing and deployment

Tech Stack We Used

• Mapping & Tracking: Google Maps API, GPS integration
• Frontend: React Native, React.js
• Backend: Node.js
• Database: MongoDB
• Cloud: AWS
• Payment: Stripe, PayPal

Result

After launch, Duaba quickly became a reliable local shipping platform in the UK. Businesses appreciate the smooth delivery management, while users praised the service’s quickness, reliability and transparency. With the expertise of Apptechies, Duaba was able to transform its idea into a powerful digital platform. If you are looking for a logistics app development company, contact Apptechies.